EN
*If you have any further questions such as you cannot find the answer you want to know, you can contact us through the official LINE account. ⇒Chanoma Official LINE
Q.
Is there any way to get there other than by car?
A.
The tea terrace is located in a place that is not served by public transportation, so you can only come by car.
For “Panorama Tea Terrace”, a free shuttle bus will be available from JR Shizuoka Station to the Nihondaira Hotel (Reception Place), so please check the Nihondaira Hotel website for details.
Q.
Is it possible to change the number of people?
A.
Yes, it’s possible. Please contact us at least one day before the event by e-mail at chanoma@aobeat.co.jp.
Q.
If it rains, will there be a cancellation fee? When is the decision made?
A.
No cancellation fee will be charged for cancellations due to rain.
We make our decision based on weather conditions around noon the day before the event, and we will contact you to let you know.
Q.
Is it possible to bring my own?
A.
You CAN bring light food (rice balls, sandwiches, snacks, etc.) and beverages.
Enjoy it with a good green tea.
Alcohol is NOT permitted.
Q.
Is it possible to bring pets?
A.
Pets are NOT permitted.
Q.
What is the payment method?
A.
On-site payment on the day of the event (CASH ONLY)
Q.
Is it possible to see just the tea terrace without making a reservation on the day?
A.
No. Only those who have made reservations will be allowed to visit because the tea terrace is the private property of the tea farmer.
Q.
We will be using this service for a loved one's birthday. Can I add any options?
A.
A Only for the "Panorama Tea Terrace", cakes and flowers can be prepared at Nihondaira Hotel (Reception Place). Please contact the Nihondaira Hotel in advance if you wish to have them.
⇒For details, click here.
Q.
Do you offer children's prices?
A.
No. Only Children under elementary school age (under 6 years old) are free of charge.
Q.
For location shooting and special use
A.
A For commercial use (commercial material location use), shooting place use, group use of 7 or more persons, wedding photography, drone use, and other special uses, please contact us in advance before making a reservation.
*We refuse all local correspondence without prior consultation.
